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Payment Methods Guide

 

Welcome to Zaviliva (hereinafter referred to as “we”). This Payment Methods Guide explains the available payment methods, payment process, security measures, and important notes to help you complete your online payment smoothly.

1. Available Payment Methods

When placing an order on our website, we currently accept payment by the following credit or debit cards only:

American Express
Discover
Mastercard
VISA

The available payment options shown on the checkout page shall prevail.

2. Payment Security

We take payment security seriously. During the payment process, reasonable technical measures are applied to ensure the security of payment information during transmission and processing.

Sensitive payment details are handled using encryption to reduce the risk of unauthorised access or disclosure.
We do not store complete card details directly on our website.

3. Payment Process

In general, the payment process is as follows:

  • Select products on the website and proceed to checkout

  • Enter the required order and payment information

  • Select an available payment method and confirm the order

  • Submit payment and complete the transaction

  • Once payment is successful, an order will be created and a confirmation message will be sent

Please review your order details and payment information carefully before completing payment.

4. Payment Tips

To avoid payment failure or delays in order processing, please note the following:

Ensure that your card details are entered accurately and are valid
Confirm that your card supports online payments
Do not refresh or close the payment page before the process is completed

If payment is unsuccessful, the order may not be created or processed.

5. Payment Issues

If you experience payment failure, duplicate charges, or abnormal payment status, please contact us promptly.
After verification, we will assist you with the appropriate handling.

Contact Information

If you have any questions regarding payment methods or the payment process, you may contact us using the details below:

Email: contact@zaviliva.com
Phone: +1 (540) 881-2385
Address:
3930 BREEZEPORT WAY APT 106,
SUFFOLK, VA 23435-3820,
United States
Service hours: Monday to Friday, 9:00 AM – 5:00 PM (Europe/London, GMT/BST)