Frequently Asked Questions

When will my order be shipped?
After payment is confirmed, orders are usually processed and prepared for shipment within 1–3 business days. The exact dispatch time will be reflected in your order status.

Where do you deliver?
We currently deliver to addresses within the United Kingdom only. Delivery to other regions is not available at this time.

How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking details. You can also check your order status through the order tracking feature on the website.

How do I request a return or exchange?
If you need to request a return or exchange, please contact us by email with your order information. We will assist you in accordance with our return and exchange policy.